If you’re not completely satisfied with your new bike, please contact us.
Returns will only be accepted if:
product is new condition,
purchase was made within 30 days,
original packaging is included,
proof of purchase is submitted, and
package is shipped within the United States.
Unsure if your return meets these criteria? Give us a call at 888-377-7115 M-F 8am-6pm EST or start the process below
Contact us here to begin the process
A Habike customer care team member will reach out within 48 hours.
Once approved, our customer care team memeber will determine the best way to return your order. These include:
4. We'll take care of the return shipping costs. Please allow up to 3 weeks for refunds to be processed. Credit will be applied to the original credit card used in the transaction.